Order Fulfilment - NetSuite ERP - NetReturn

NetSuite streamlines the entire fulfillment process, allowing sales representatives to convert estimates into orders with just one click. Sales representatives can also track order fulfillment along each step of the way. And with shipping integration, customers get a real-time view into shipping statuses. Smoother order fulfillment, in turn, reduces delivery times and increases customer satisfaction.

Order Fullfilment Features

Order Processing: Sales representatives can now turn estimates into orders with just one click. Once approved, the orders automatically register on the Dashboard of the warehouse manager. And once fulfilled, the orders automatically become items to be billed.

Advanced Shipping and Receiving: Gain greater control of your order management process by separating the order fulfillment and receiving functions. Users can be assigned shipping, receiving and return functions with access to order records and reports tailored to their requirements. Other key shipping and receiving functions include: capabilities for pick and pack; receiving to multiple inventory locations; and more.

Real-time Order Status: Tight integration of all the application components means that everyone has access to the same, up-to-date order information. Support representatives can view order statuses, sales representatives know when to make follow-up calls, and customers can check delivery schedules in real-time.

Additional Features

• E-mail or Fax Estimates and Orders

• Cash, Credit, EFT payments

• Back Order Management

• Real-time Inventory for Online Sales and Retail

• On-the-fly Customer Record Modification

• Multiple Ship-to and Bill-to Addresses

• Calculates Promotions and Discounts

• Sales Tax Calculation

• Sales Tax Liability by Date

• Bulk/Partial Order Approval

• Automatic Drop Shipment

• Return Forms

• Customer-specific Pricing

• Multiple Shipping Addresses

• Credit Card Authorisation

• Promotional Coupons