Welcome to the first NetReturn Quarterly Newsletter for 2008. Since the last newsletter in October, we have gained just over 40 new customers, so I would like to extend a warm welcome to you all.
We want our customers to maximise their use of NetSuite, so we will continue to run our free “How To: NetSuite” web seminars this year for our customers. Previous sessions have been very successful, with over 50 registrations for past seminars. We hope this popularity will continue to grow!
The eagerly awaited NetSuite 2008.1 will be released this quarter and we will be holding web seminars to keep everyone up to speed on the latest features. The release covers enhancements on all aspects of NetSuite including the marketing processes in NetSuite’s CRM system, improved accounting processes in NetSuite’s ERP system, and much more.
NetReturn’s successful user group sessions in 2007 have resulted in strong interest from our customers, allowing more opportunities to gather together and share information. We have responded to your enthusiasm and as such we will be holding our first Annual User Conference this year. It is currently in the planning stages, and will be exclusively for our customers. Stay tuned for more information.
Regards
Andrew Birch - CEO
NetSuite: Improving Support Processes Quarterly advice on how you can improve your internal processes using NetSuite. In this issue we will be discussing how the NetSupport team utilises NetSuite through assisting customers, dealing and tracking cases, escalating cases, and how cases are prioritised. NetSuite Tips Our NetSupport desk have put together some helpful NetSuite tips. In this issue you will see how to change your reporting preferences, and view a new NetSuite feature for reports. » Read More |
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NetSuite is distributed in Australia and New Zealand by NetReturn.
For information about NetSuite visit: www.netreturn.com.au
