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NetSuite Issue Management


NetSuite Issue Management. NetSuite lets you track and manage defects or enhancement requests with a closed — loop corrective action process seamlessly integrated with support and service. Never let a product or other issue slip through the cracks again. NetSuite Issue Management functionality and processes are seamlessly integrated with customer relationship and case management, providing incredible visibility across the organisation as well as externally to customers via their self-service portal.

  • Defect tracking 
  • Enhancement request tracking
  • Integrated with CRM
  • Closed loop case management
  • Version tracking
  • Self-service Customer Centre