Latest News from NetSuite Inc.
NetSuite Powers Leading Ecommerce Companies' Growth and Smooth Holiday Selling in 2007
Your New Computer is Ringing [NetSuite for the iPhone]
Smart Office Australia – February 2008
NetSuite users rave about NetSuite on the latest Apple iPhone, and now herald this as a major transition for businesses to boost productivity.
NetSuite Offers SuiteBundles of Customisation
TMC Net – January 2008
NetSuite took customisation a step further with the release of SuiteBundler. The new tools are designed to let third-parties customise NetSuite's business applications, which include accounting, ERP, CRM, and e-commerce tools. NetSuite customers can then add the new functions themselves directly through NetSuite's user interface.
SAN MATEO, Calif., Jan. 17 /PRNewswire-FirstCall/ -- NetSuite Inc. , a leading vendor of on-demand, integrated business management application suites that provide ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and Ecommerce software for growing and medium-sized businesses and divisions of large companies, today announced that NetSuite-powered e-tailers reported record sales growth in 2007. Since 2005, \'NetSuite\'scustomers collectively experienced an approximately 88 percent increase in unique visitors (from 58 million in 2005 to 109 million in 2007), and an astonishing 257 percent increase in Web revenue (from approximately $140 million in 2005 to $500 million in 2007).
In addition, while Yahoo! Merchant Solutions suffered technical problems on Cyber Monday (see http://www.internetretailer.com/dailyNews.asp?id=24544), that prevented some shoppers from completing purchases, Ecommerce stores powered by NetSuite had 100% uptime on Cyber Monday and throughout the holiday season.
"We're proud that once again we were able to help our Ecommerce customers succeed during the holiday season, typically their busiest time of the year," said Mini Peiris, vice president of product management at NetSuite. "It is a time when the quality of the buying and service experience -- not the size of the merchant -- can make the difference between winning a repeat customer and losing a potential sale entirely. NetSuite is committed to allowing our Ecommerce customers of all sizes to continue to help them succeed by offering the best possible shopping and service experience."
Thousands of companies around the globe have standardized their Ecommerce operations on NetSuite for their core business operations -- from orders and fulfillment, to inventory and warehouse management, to Google Keyword-to-Purchase tracking and search engine optimization, to email marketing campaigns and multi-channel selling. Additionally, NetSuite gives mid-sized companies a customizable solution for managing complex Ecommerce sites for global organizations with multiple companies, subsidiaries and currencies, and with multiple websites. NetSuite's depth of advanced capabilities in business process customization helps larger, more complex businesses meet their industry-specific requirements. And these features are part of NetSuite's integrated CRM and ERP business application suite. Much of the customers' Ecommerce success announced today was supported by recently added features in NetSuite, including unique shopping cart conversion tools -- reporting on what items were abandoned by each shopper, and sending email marketing campaigns to those shoppers; innovative up-sell tools (Up-sell Manager); and enhanced shopping cart flow -- PayPal Express Checkout, pictures in cart, displaying shipping rates prior to checkout, and multi-language capabilities.
Here's what a sampling of these NetSuite customers said about their Ecommerce success with NetSuite:
Moustache Clothing Co. (http://www.moustacheclothing.com) -- based in Kansas City, Mo. "To succeed in the apparel industry, you've got to have more than just cool clothes," said David Hill, managing partner. "NetSuite's accounting, CRM, inventory / fulfillment and ecommerce suite gives our company a much higher value proposition and allows us to compete with more established brands. Without the Web store offered in NetSuite, it would have been challenging for us to offer our products online to individual consumers. But having all the wholesale items already set up in NetSuite, it was a breeze to integrate a Web store into all of our existing fulfillment processes."
Joby (http://www.joby.com) -- based in Santa Cruz, Calif. "NetSuite has helped facilitate our continued exponential ecommerce growth, ensuring that our global team -- in the U.S., Switzerland and China -- has access to centralized real-time information about every aspect of our business," said JoeBen Bevirt, founder of Joby. "The NetSuite fulfillment engine provides our distribution centers with world-class automated fulfillment. And accurate and up-to-date information helped our entire team make informed decisions and provide sensational customer service for the holidays. NetSuite is growing with us, continually adding new ecommerce-related features to improve our efficiency, thereby giving us more time to do what we enjoy most and do best: innovate."
Ruff Wear (http://www.ruffwear.com) -- based in Bend, Ore. "Ruff Wear's business runs on an Apple Macintosh platform allowing our employees to stay true to their innovative and creative roots," said Will Blount, vice president, Ruff Wear. "Our biggest concern was identifying a Web-based platform that could run on Macs and was flexible enough to support all our business processes. NetSuite not only met, but exceeded our needs. Because our ecommerce solution is secure, stable, dependable, and safe, we were able to spend our time helping our customers make good buying decisions during the busiest time of year -- while at the same time listening to and addressing customer feedback, and hearing dog stories."
Sailrite (http://www.sailrite.com) -- based in Churubusco, Ind. "Holiday selling is easy and effective using NetSuite -- build a sales campaign with product specials and promotion codes, offer free shipping, send notification of specials by email, and build a refined mailing list for printed brochures," said Matt Grant, co-owner Sailrite. "The list of possibilities seems almost endless. After the holidays, our management was able to easily track and determine how effective the campaign was using NetSuite's reporting capabilities."
Small Concept (http://www.smallconcept.com) -- based in Cumming, Ga. "With NetSuite's automation, most of our orders take less than 30 seconds to fulfill in the system," said Chuck Utterback, CEO of Small Concept. "As customers contact us through the Web or email, we usually respond within 15 minutes, and never more than an hour, using NetSuite's CRM capabilities. We find this rapid response critical to closing ecommerce sales. All Web orders received before 3 p.m. ship out the same day, using UPS integration with NetSuite. In this tough retail environment, multi-channel companies have the edge. That's why we chose NetSuite -- a single real-time solution to run our business across both channels, retail and ecommerce, with one database permitting integrated customer management and visibility to business trends."
NETSUITE HONORS TOP PARTNERS AND PARTNERS PROVIDING BEST BUSINESS SOLUTIONS AT NETSUITE REVOLUTION 2007 PARTNER CONFERENCE
SAN MATEO, Calif. — October 26, 2007 — NetSuite Inc., a vendor of on-demand, integrated business management application suites that provide ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and Ecommerce functionality for small and medium-sized businesses and divisions of large companies, today announced top Solution Provider award winners and Best Business Solution award winners. The awards ceremony was held at the Regency Center, San Francisco, during its Revolution 2007 Partner Conference. Highlights of the awards included the Solution Provider of the Year award, which honored winner Skyytek, whose overall new business revenue contribution to NetSuite exceeded all its peers.
Best Business Solution Awards announced include:
Best Integrated Solution: Winner: POS for NetSuite by OnSite — for outstanding achievement in integrating an external application or functional extension to NetSuite via SuiteFlex.
Best All SuiteFlex Solution: Winner: Fixed Assets Solution for NetSuite by Nolan Computers — for outstanding achievement in the development of vertical or functional extensions of NetSuite wholly contained in the NetSuite application and built exclusively on SuiteFlex technologies.
Top Partner Awards include:
SuiteFlex Partner of the Year: Winner: OZ Development, Inc. — the SuiteFlex partner whose overall commitment and mutual customer successes raised the bar for SuiteFlex partner success in the last year.
Breakthrough Solution Provider: Winner: Enabled Success — the partner whose year-over-year revenue growth set the standard for improved NetSuite sales success.
Top Newcomer Solution Provider: Winner: Scope Group, Inc. — the new partner whose first-year revenues set the standard for all other new partners.
Solution Provider of the Year, EMEA: Winner: BlueBridge One — the partner whose overall new business revenue contribution to NetSuite's business in Europe, the Middle East and Africa exceeded its peers, and earned the designation of Solution Provider of the Year in the territory.
Partner of the Year, Asia-Pacific: Winner: NetReturn Pty Ltd — the partner whose overall new business revenue contribution to NetSuite's business in Asia and Australia exceeded its peers, and earned the designation of Partner of the Year, Asia-Pacific.
Solution Provider of the Year: Winner: Skyytek — the partner whose overall new business revenue contribution to the NetSuite community exceeded all its peers, and earned the designation of Partner of the Year.
"This year's awards celebrate our partners' achievements of excellence both in offering best-in-class business solutions which are built on the NetSuite applications and in marketing and selling NetSuite applications to new mutual customers," said Craig West, Director of Alliances and Channel Sales for NetSuite. "We are very proud of the award recipients and of all our partners for their leadership and contributions to the SaaS revolution. We selected these winners from an ever-expanding group of partners and applications delivering well-needed solutions to our customers."
NetSuite Small Business knocks over Microsoft
For the third year running, NetSuite has scored a perfect 5-star rating for its NetSuite Small Business product offering in a detailed product review recently conducted by The CPA Technology Advisor.
NetSuite Small Business beat Microsoft Office Professional 2007 and several other small business accounting applications for the 5-star rating.
NetSuite's award-winning product offerings include NetSuite, NetSuite Small Business, NetSuite CRM, and NetSuite CRM+. NetReturn is the sole Australian and New Zealand distributor of NetSuite, and Australia’s leading online service company.
The CPA Technology Advisor evaluated eight accounting software packages based on the following areas: ease-of-use/basic functionality, core features/expandability, reporting and management functions, audit trail, integrity and accountant control tools, import/export/integration, help and support options, and relative value.
The review, which can be found at http://www.cpatechnologyadvisor.com/article/article.jsp?id=1609, summarises NetSuite Small Business by stating:
“Not everybody has the same definition of 'small business,' which is evidenced by the remarkably strong capabilities of the NetSuite Small Business system. It is not geared for a mom-and-pop store, but rather for small enterprises — those with needs that are not easily met by traditional off-the-shelf accounting systems. From complex inventories to multiple geographic locations, e-commerce needs or more detailed supervision of CRM or shipping concerns, NetSuite offers these businesses a comprehensive toolbox that is as impressive for its capabilities as it is for its customization options and usability. For those companies who need its robust capabilities, NetSuite Small Business definitely delivers.”
A number of NetReturn’s clients use NetSuite Small Business (NSSB) such as Indigenous communications provider, MessageStick Communications Pty Ltd. MessageStick director, Dugald Russell said of NSSB, “I’ve worked with start-ups, SME’s and large corporates, across most of the accounting and financial packages, up to an including SAP and Oracle, and I’m still amazed how good NetSuite Small Business is from a user perspective.”
NetReturn. is the sole Australian and New Zealand distributor of the NetSuite range of products, and Australia’s leading online service company.
Just how hard is it to build an integrated OnDemand business application, such as Netsuite?
Recently SAP's chief executive, Henning Kagermann made a bit of a song and dance about SAP’s seemingly imminent on-demand integrated suite specifically designed to compete with NetSuite.
Unfortunately for SAP, they seem to have hit a few snags along the way. It seems that building a Web-native, ERP-based suite from scratch is a bit harder than SAP anticipated?
Now, just over a month after the announcement, SAP is saying the application will be delayed. Even more disappointingly, SAP can't give a date for when the application will be ready.
However SAP aren’t the only huge software company having problems producing a decent integrated online application.
It seems Microsoft may be ducking and weaving on building a unified business application. Microsoft's famous "Project Green," which they pushed as their solution to an integrated, on-demand suite, looks to be no more, according to a number of press articles.
A recent CNET article states, "After earlier announcing plans to move to a single code base under an initiative known as Project Green, Microsoft now plans to maintain separate products for the foreseeable future..."
Look we know how hard it is to build a NetSuite, and we have online expertise. It has taken NetSuite more than eight years of gradual development to get to the point where we are now.
Still even companies experienced in the online world struggle to make an integrated suite work.
Way back in 2002, when NetSuite added rich CRM to NetSuite, Salesforce.com said they would add ERP to rival us in a new product called the "Salesforce.com Billing Edition." Salesforce.com's original shipment date of Q4 ‘02 quickly slipped to Q1 ‘03, and then to Q4 ‘03.
Sadly, we are still waiting for Salesforce.com to enhance their CRM only product line and come to the fully integrated party.
NetSuite part-owner Larry Ellison has had experience in these pre-announcement delays before. Oracle’s relational databases grew significantly and achieved market acceptance on the acknowledgment by IBM that they were about to enter the relational database market.
Money can’t buy that sort of advertising; perhaps we are seeing history repeating in the integrated business applications market.
NetSuite doesn’t have the funding of an SAP or Microsoft. But it does have an established product, and that counts for a lot.
NetReturn. is the sole Australian and New Zealand distributor of the NetSuite range of products, and Australia’s leading online service company.
