Website Analytics - NetSuite eCommerce - NetReturn
eCommerce Analytics Features
With NetSuite Web analytics and Real-Time Dashboards, your online operations will no longer be a separate, disconnected part of your business. Using the NetSuite real-time analytics tools, you and your employees will know exactly what is happening on your Web site or webstore. Everyone in your organisation can better respond to changing market conditions or new trends, resulting in better service for your customers.
NetSuite Real-Time Dashboards: Real-Time Dashboards give you an interactive, real-time picture of every aspect of your business, enabling each of your employees to make better, smarter decisions. The NetSuite Dashboard offers instant reports of key performance indicators, such as new sales orders, commissions, support cases, accounts receivable, or items to ship. As a result, you can better understand how well your Web presence is working for your business.
Web Analytics: NetSuite eCommerce offers powerful, built-in Web analytics. Each customer record contains detailed site usage data, allowing you to gain better insight into browsing and buying patterns. You can view essential Web-based data, such as number of page hits, page view histories, number of new visitors, top referrals, keyword searches, rate of shopping cart /webstore abandonment, shopping activity analysis and more.
Customer Specific Site Activity: Unique to NetSuite, you can drill-down to an individual customer record and review all of their activities on your site, including their shopping cart content, their pages viewed, their referring URL and keyword, their click-stream paths, and much more.
Additonal Features
- Referral Reports
- Search Engine Keywords
- Path Analysis
- Shopping Cart Abandonment Reporting
- Unique and New Visitor Reports
- Lead Conversion Reporting
