eCommerce - Online Store - NetSuite CRM - NetReturn
NetSuite eCommerce Features
Analytics: With Web analytics and Real-Time Dashboards, your online operations will no longer be a separate, disconnected part of your business. Using the NetSuite real-time analytics tools, you and your employees will know exactly what is happening on your Web site or store. Everyone in your organisation can better respond to changing market conditions or new trends, resulting in better service for your customers. More>>
WebSite Building: You can set up your site easily by choosing from a variety of layout styles and designs. Upload HTML files, or customise site elements such as headers, footers, tab bars, sidebars and content wrappers to create a unique look. Alternatively, you can upload your own HTML pages and have NetSuite host your custom site. More>>
Customer and Partner Self-Service: With NetSuite eCommerce, you can offer customers reliable, round-the-clock self-service, an extensive knowledge base, and online support—all tools that increase customer satisfaction and lower operational costs. Customers, vendors, and partners can process inquiries and conduct transactions without intervention from your support representatives. They also benefit from better communication with your company, as well as more timely shipments. More>>
Inventory Management: With NetSuite eCommerce's integrated inventory management capabilities, changes in stock levels are automatically reflected in your Web store. You can display real-time inventory levels; check if items are out of stock; track inventory down to the sub-item level; and receive automatic notification upon reaching re-order points. NetSuite eCommerce also lets you offer volume discounts, provide different price levels for sub-item options, and extend special pricing offers to specific customers. More>>
Order Management: NetSuite eCommerce eliminates the manual transfer of customer orders from your Web store to your back office, saving money and reducing time to fulfillment. Approved orders automatically flow to your warehouse manager's Real-Time Dashboard for one-click fulfillment. More >>
Customer Acquisition and Marketing: NetSuite eCommerce has built-in marketing functionality to help you attract new customers and retain existing ones, helping you to increase your revenue. Promotional URLs, coupons, and cross-selling are just a few of the tools you can use to maximise the effectiveness of your marketing programs. More>>
Search Engine Optimisation: NetSuite provides very search engine-friendly pages. NetSuite's static HTML pages of course rank very high, but Netsuite's dynamically generated web pages also consistently rank the highest of any dynamic website provider. The dynamic pages provide many search engine optimisation features such as customisable Page Titles, Meta Tags, Image Alt-Tags and Breadcrumbs. The dynamic pages further optimise search engine indexing by stripping out all superfluous URL information when the page is viewed by search engine bots. More>>
