“NetSuite CRM has contributed to an increase in revenue through greater efficiencies in the marketing and lead follow-up process. Plus on a personal note, it makes my job easier because reporting and searches are so simple to use in NetSuite CRM.”
NetSuite CRM - Customer Relationship Management Software - NetReturn
Complete CRM front office solution.
NetSuite CRM is the only complete front-office solution that integrates all of your customer-facing activities - from contact to contract to cash. It is an easy-to-use CRM tool for managing your sales processes, customer service, marketing activities and partner programs.
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NetSuite extends beyond traditional CRM to provide complete customer lifecycle management, giving you a true 360 degree view of your customers and all their interactions with you. Other web-based CRM solutions manage only one third of the full customer lifecycle.
Click here to see the 360 degree view of the customer lifecycle.
Better serve customers with one complete view. With one complete view of your customer, NetSuite CRM allows you to close sales faster, up-sell existing customers and deliver better customer service.
Reduce IT costs and maintenance. As a Web-based, hosted solution, NetSuite CRM significantly reduces your total cost of ownership. There is no software to install, no hardware to purchase and maintain, and no upgrades requiring complex re-implementation over time. A team of IT professionals manages your maintenance, support, and upgrades at a world-class data centre. Level 3.
Improve service through automation. NetSuite CRM automates all your key business processes - from lead generation to sale orders to customer service. Since all data is held in a single CRM system, managers access one real-time view of all key business metrics, enabling them to make better and faster decisions.
Benefit from seamless integration. NetSuite CRM seamlessly ties together CRM applications with financials and order management to support your entire sales process. As a result, your departments can work collaboratively to increase customer satisfaction.
Use Real-Time Dashboards for better decision making. NetSuite CRM Real-Time Dashboards give you a real-time snapshot of your business. You can view anything from leads, commissions, sales revenue and forecasts, new cases and more.
NetSuite CRM offers the best-rated opportunity management and forecasting capabilities in the industry
Central to CRM solutions are opportunity management and forecasting, and NetSuite CRM truly excels in these areas. In fact, a leading analyst firm recently rated NetSuite CRM as #1 in a host of functional areas among Web-based Sales Force Automation solutions:
#1 in Opportunity Management
#1 in Forecasting
#1 in Sales Management
#1 in Dashboards
#1 in Product Catalog
#1 in Activity Management
#1 in Document Management
NetSuite CRM takes all the customer relationship management capabilities found in salesforce.com Enterprise Edition, Siebel CRM OnDemand, and Microsoft CRM, makes them more powerful, and makes product fulfillment, service delivery and accounting ties easier with superior order integration.
And if you need more than CRM Solutions
As your company grows and if you want to expand beyond traditional CRM solutions to see a true 360 degree view of your customers, at any time you can upgrade to the customer relationship management capabilities of NetSuite CRM+.
Learn more about NetSuite CRM
- Productivity Tools
- Document Management & Publishing
Download the NetSuite CRM Data Sheet
